Free shipping in UK Mainland for all orders.
The Owl Oil Burner is the perfect choice for enjoying an evening of scented aromas using your favourite essential oils. These ceramic oil burners are beautifully made by hand and can be displayed anywhere around your home. The oil burners features an owl with cut out holes on its front allowing light from tea light candles to pass through. To use your oil burner simply add a few drops of essential oils into water at the top of the well, light your tea light candle underneath and watch as it heats, gently releasing fragrance into your room. Perfect for unwinding after a busy day. Please make sure liquid is present at all times when using a tea light underneath. - H 10 x D 7 x W 9 cm - Made from glazed ceramic - Deep well at the top allows for long burning periods - Features cut out holes on the chest allowing light to pass through from lit tea light candles - You can also use wax melts as well - Perfect gift idea for friends and family
All prices available on our website are inclusive of VAT where applicable at the current rates. Charges for deliveries to UK Mainland are Free and dispatched through our couriers.
For deliveries to Continental Europe, Scotland, Ireland, Channel Islands (Guemsey, Jersey) - £8.00 Delivery
All payments taken through our website are processed by PayPal's All in One Pro Gateway, this gateway accept payments from most major credit cards except from American Express.
From the day your order is dispatched from our warehouse, we aim to deliver it within 3 working days (UK Mainland) using the available delivery methods. Some of our products will require longer shipping times and will be displayed on the product pages. For more information please contact the team on email@example.com / +44(0)20 8312 2950
We hope that you will be happy with your purchase.
Our returns policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
In order to return your items back to us please contact us via email firstname.lastname@example.org stating the your receipt, order number, contact details and reason for return. Once we have received this we will issue you an authorisation code which needs to be noted inside your package. Returns will not be accepted without the authorisation from us via email.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are returning your Goods because they are damaged / faulty or have been incorrectly supplied by us, we will refund the postage costs.
There are certain situations where only partial refunds are granted. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Shipping costs are non-refundable.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 - 7 working days.
If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company as it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com and we can look into the matter for you.
In order to exchange your items please contact us via email firstname.lastname@example.org stating your receipt, order number, contact details and the reason for exchange. Once we have received this we will issue you an authorisation code which needs to be noted inside your package. Exchanges will not be accepted without the authorisation from us via email.
You will be responsible for paying for your own shipping costs for returning your item and for re-delivery of goods.
We only replace items if they are defective or damaged. If you need to exchange it for the same item please get in touch with us. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Unit 13 Mulberry Way
Please include your details so that we know who to contact.
If you are shipping an item over £50, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We cannot be held responsible for any items lost or damaged during transit.